At 11striker, we highly value our users and players and advocate for responsible gaming. Our commitment is to keep users away from any uncomfortable situations that may arise during the "game of skill." Our dedicated team actively notifies users upon detecting signs of addiction or compulsive behavior.

TAKING RESPONSIBILITY FOR ACTIONS

• The minimum age requirement for playing skill games is 18 years old.
• Players have the option to self-exclude themselves for a specified period, leading to a temporary account block.
• Users are encouraged to follow our 'Guide to Responsible Play' to monitor their gaming behavior.
• Refund processing may take up to 5-7 business days, and users should be attentive to additional transaction terms and conditions.

GUIDE TO RESPONSIBLE PLAY

Players may struggle to recognize when online play becomes uncontrollable. People often downplay, hide, or deny such issues and the associated harm. Our 'Guide to Responsible Play' assists users in maintaining control.

BEST PRACTICES FOR RESPONSIBLE PLAY

• Play in moderation, primarily for entertainment purposes.
• Avoid playing to make money or escape problems.
• Never chase losses while playing.
• Establish a budget dedicated to entertainment.
• Keep track of time and monitor spending.
• Balance online gaming with other leisure activities.

AVOID INVOLVEMENT IN THE FOLLOWING

• Spending more time and money on games than intended.
• Feeling guilty or ashamed while playing.
• Attempting to recover losses through continued play.
• Neglecting essential aspects like family time, work, leisure activities, and social commitments.
• Constantly thinking about playing all day.
• Engaging in arguments with friends or family about gaming habits.

Our emphasis is on promoting a positive gaming experience, and users are encouraged to seek assistance if needed.